User Interviews to suit needs of your site – Analysis Simple

juin 7th, 2018 | By linadmin | Category: Uncategorized

You’ve done the interviews – enlightening weren’t they? It’s now time to put all of that information absolutely in your head down on paper, and pull all this together to a complete picture.

This article uses on from our previous document which provided tips on how to conduct the interviews themselves. Below we give you some possible techniques to use whilst inspecting your selection interviews, helping mould your outcomes into anything tangible.

Type your studies into a fréquentation

After interviews you’ll find that you have lots of interesting thoughts and ideas bouncing around your mind, but probably in zero clear framework. The effects will be much easier to understand and convey in front of large audiences if they are bought into a very clear narration.

The simplest way to do this to achieve this is to set everything down on paper after which sift through the results to generate a final specific story.

Post-it notes & a bright white board

2. Put all the concepts, concepts and results you seen in each interview onto sticky notes (each point must be on its own note).
* Stay away from long paragraphs as you’ll need to be able to quickly scan this and really know what it refers to, each sticky should simply contain about 10 terms.
* Feel free to use brief quotes or simple summaries if they will sum up the finding very well.
* Squeeze in a number or an interviewee name to the corner so that you can keep track in which each post-it came from.
5. If you evaluated people coming from differing groupings (for example new and returning customers) patterns will be easier to spot if you place a symbol on each of your post-it (or used colour co-ordinated post-its) to show which will group they belonged to.

After the interviews you’ll know the common styles that show up through the selection interviews, so approach the post-its around and group them accordingly.

Invest some time with this kind of, you may find the initial groupings improve over time. This can be called an ‘affinity diagram’. An advantage of using post-its is that you can view the whole of your benefits at once, instead of seeing a little part over a screen any kind of time one time. Looking at the ‘big picture’ will help you visualise what is going on more easily than attempting this kind of visualisation in your mind alone. Another advantage is that post-its give you the overall flexibility to make additional changes to your diagram whenever needed.

Should you be able to, do that on a bright white board. It has 2 positive aspects:

* Allows you to draw bands around the groupings, and add observation where needed.
* The post-its usually tend to stick and stay to need them (rather than deciding to fall towards the floor at the most inopportune times).

Essentially you’re creating a visual rendering (almost a mind map) of the result. Once really visualized, you will find it’ll help to make a lot more sense.

Don’t forget how come you had been conducting the interviews

The first document emphasized the necessity to have a specific goal when ever conducting the interviews:

« The aims of interviews should be discover:

* Users’ goals and needs.
* How users whole tasks with your site (or would perform if efficiency was available).
* What users believe the site gives them (and what more they will really want/need).  »

This might act as an effective framework to put on your findings, and should always be remembered whilst conducting the analysis. Although keep in mind that the beauty of interviews is usually their flexibility so if you truly feel placing another solution focus on the results clarifies your results, you can do thus.

Bounce your opinions off somebody else

Stand in front of your post-its and talk your studies through with someone (or several people). Encourage questions. You will not be able to answer every question, however you will find in which gaps in the explanations are. Talking throughout your findings may even help further clarify your thoughts, and you’ll know where the spaces are in your overall photo.

You may also locate bouncing creative ideas off individuals that didn’t attend the interviews useful. Seeing the outcomes with someone with a completely different perspective from your can generate ideas may very well not have considered or else.

Take your time

You will find the first couple of hours will be stuffed with a frenzy of posting and grouping post-its, you must then sleep on the result. You will find the subconscious will help keep on working away at the problems, and you could well locate you arise with even more ideas, or when choosing a soak within a bath, or on the walk home… There always exists further pieces to add, and changes to be created to your cast diagram.

Developing your results from interviews is like developing a photograph by hand. It takes time and if you buzz through the process then the consequence is much less it should be. Take your time over the each stage, you’ll have done been given a phenomenal amount info to process during the selection interviews, so ensure almost everything relevant gets down and a clear general message is capable of develop.

Bottom line

Once if you’re done it merely requires leaves the ‘simple’ matter of:

* Producing whatever adjustments are was required to your site
2. Producing gentes
* Checking out problems with your overall site
2. Directing new design concepts

another one of your thousands of complications interviews can feed incredibly useful data into . Require « small » challenges might be made easier knowing the hard work can pay off come go live.

As stated in the previous document « interviews are a good way to find specific information about the users », remember more efforts is needed than expected to get those brilliant results.

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